دانلود منابع و اصطلاحات کاربردی برای تماس های تلفنی انگلیسی

[MaMi]

در این تاپیک منابع مفید و اصطلاحات کاربردی در تماس های تلفنی، ارائه خواهد شد.

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Basic Telephone Training

[amin_mb]

1- Opening the Call
Identifying yourself:
This is Leo Pearson from Griffin Plc.
It's Steve Ronson(from) AFS here.

Explaining the reason for the call:
I'm calling about...
I have a question about ...
I wanted to ask about ...
Are you the right person to ask?

2- Ending the Call
Thank you very much ---> You're welcome
Just let me know if there's anything else I can do for you ---> I'll do that.
Speak to you later
Bye now
Goodbye

[amin_mb]

Communication Problems
I didn't catch that (last part).
Could you repeat that, please?
Can you speak up a bit, please?
Could you speak a little bit more slowly, please?
Could you spell that for me, please?
This is a really bad line
Sorry, We got cut off. ... Anyways, as I was saying, ...

[MaMi]

Telephone English

[MaMi]

Telephoning in English

کلمه عبور: w*w.w.academiacafe.com
در هنگام وارد کردن کلمه عبور، * را حذف کنید

[amin_mb]

Suggesting a meeting
Do you have time to meet next week?
I was wondering if you might have time timeet next week.
It would give us the chance to talk about ....

Suggesting times and places
When would suit you?
Where would you like to meet?
Would Monday be OK for you?
How about Wednesday morning?
Shall we say 10 o'clock in my office?
Maybe you can pencil me in on Tuesday morning.